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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Larry Johnson

April 9, 2025

5  out of  5
rating by Larry Johnson
"Very professional she explained to me everything about my policy and the quote was very affordable"
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April Harnois

April 1, 2025

5  out of  5
rating by April Harnois
"We finally decided to look around for new home and auto insurance. Nicole was friendly, professional, and overall wonderful to work with!! She had our quotes put together in no time, and answered all of our questions quickly. Thank you Nicole for making the switch so easy!"
We responded:
"April, thank you for that amazing review! I’m glad Nicole was able to help with your auto insurance and home insurance! Thank you for choosing our State Farm office, and let us know if there’s anything you need!"
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Natalie Skiba

March 24, 2025

5  out of  5
rating by Natalie Skiba
"Thank you so much Nicole for providing great, stress free service. She answered all of my questions and helped me add another vehicle to our policy super quickly. You can tell she has been working in the field for a long time and is dedicated to providing exceptional customer service. Thanks again! :)"
We responded:
"Thank you for that great review, Natalie! I'm glad Nicole was able to get you taken care of today. Thank you for letting our State Farm agency take care of your auto insurance needs, and if there's anything else we can do for you, don't hesitate to ask!"
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Joe Falco

March 22, 2025

5  out of  5
rating by Joe Falco
"Bianca was extremely helpful in providing excellent service when I asked the questions I needed help on with switching my cars under a policy! Extremely kind and very polite to talk to over the phone."
We responded:
"Joe, thank you for the great review and 5-star rating! I'm glad we were able to help you out yesterday, and thank you for choosing our State Farm office for all of your insurance needs!"
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Noah vJacobs

March 5, 2025

5  out of  5
rating by Noah vJacobs
"I had a complicated issue that required me to go into the office and speak to someone in person about it. This wasn't technically my original State Farm office but they nonetheless assisted me. Judy was very nice and very helpful and was able to solve my problem that day in the office. I ended up switching StateFarm offices to this one and signed a policy with them because of how well they assisted me! Thanks Judy and the Chris Bryan office!"
We responded:
"Hey Noah! Thank you for the great review! I'm sorry about the complicated issue, but I'm glad Judi got you taken care of. Thank you for letting us handle your insurance needs, and if there's anything else we can help with, please don't hesitate to ask!"
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Luseed Pro

February 27, 2025

5  out of  5
rating by Luseed Pro
"I recently had the pleasure of working with Chris Bryan and his team at State Farm Insurance, and I couldn't be more satisfied with my experience. From the moment I reached out for assistance, I was greeted with professionalism and warmth. Nicole, in particular, was fantastic to talk with.The entire staff at Chris Bryan State Farm Insurance is welcoming and dedicated to providing exceptional service. I highly recommend"
We responded:
"Luseed, thank you for that great review! We appreciate your business and couldn't agree more with you about Nicole! I'm glad she was able to help you out today, and thank you for letting us take care of your insurance needs!"
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Autumn Harnois

February 25, 2025

5  out of  5
rating by Autumn Harnois
"Nicole was very professional and kind on the phone. She took her time to explain everything added onto my insurance, and was able to answer any questions I had."
We responded:
"Thank you for that 5-star rating, and great review, Autumn! I'm glad Nicole was able to help out with your auto insurance needs. Thank you for choosing our State Farm office, and you need anything at all!"
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Mark Veglia

February 12, 2025

5  out of  5
rating by Mark Veglia
"This is a good place to do business with!!!"
We responded:
"Mar, thank you for the 5-Star review! I'm glad we were able to get you taken care of and thank you for choosing our State Farm office for your insurance needs!"
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rtb wah

February 4, 2025

5  out of  5
rating by rtb wah
"Very knowledgeable and thorough..would definitely recommend"
We responded:
"Rtb, thank you for that 5-star rating! I’m glad we were able to help you out today, and thank you for choosing our State Farm office for all of your insurance needs!"
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Kanat Tassybay

December 13, 2024

5  out of  5
rating by Kanat Tassybay
"Frank was awesome thanks a lot 🙌🙌🙌"
We responded:
"Hi Kanat, thank you for the 5-star rating and great review! I'm happy Frank was able to get you taken care of, and thank you for letting us take care of your insurance needs! If you need anything at all, don't hesitate to reach out!"
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Antwonette Wright

November 5, 2024

5  out of  5
rating by Antwonette Wright
"Working with Michaelwas pain free! He was so patient with me and very helpful. I’ve worked with many insurance agents before and Michael has been the best! He just knew I was going for o be flustered with the call. He called me back the next day and offered to continue to help me. Love the service!"
We responded:
"Antwonette, I'm so glad Michael was able to help out with your insurance needs! I know sometimes it can be a lot, and that's what we're here for. If you have any questions on auto insurance, home insurance, life insurance, don't hesitate to reach out! Thank for that great review, and 5-star rating, and we couldn't agree more about Michael. Thank you for letting us take care of you, and we hope you have a great rest of your day!"
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james ebel

October 24, 2024

5  out of  5
rating by james ebel
"My daughter changed vehicles, needed new vehicle covered and old one canceled. One phone call and it was taken care of right away. Great service"
We responded:
"James, thank you for the 5-star review! I'm glad we were able to get your daughter taken care of, and thank you for letting us take care of your auto insurance needs! If there's anything else we can help with, just let us know!"
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Adolfo Ramirez

October 23, 2024

5  out of  5
rating by Adolfo Ramirez
"Ya tengo mas de 10 años con este servicio. Y me han respondido rápidamente cuando tengo algun contratiempo. 100% recomendable."
We responded:
"Thank you for the great review and 5-star rating, Adolfo! Thank you for trusting State Farm for over 10 years, and we look forward to taking care of your insurance needs here in Palatine for many more years! If you have any questions about auto insurance, home insurance, or life insurance, please don't hesitate to reach out!"
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alfredo perez

October 22, 2024

5  out of  5
rating by alfredo perez
"Carmen Bostho provided outstanding service from start to finish! She was incredibly responsive, answering all my questions quickly and thoroughly, which made the entire process smooth and stress-free. What stood out the most was her patience—she took the time to walk me through every detail without ever making me feel rushed. I truly felt supported and well-informed every step of the way. If you’re looking for someone reliable, professional, and attentive, I highly recommend Carmen!"
We responded:
"Alfredo, thank you for the great review, and I'm glad Carmen was able to give you 5-star service! We're here for all of your insurance needs, so if you need anything at all, just let us know!"
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Phoebe

October 21, 2024

5  out of  5
rating by Phoebe
"Joanne C. answered my questions thoroughly and helped refine my insurance plan. She is excellent to work with and follows up quickly."
We responded:
"Hi Phoebe, thank you for that great review and 5-star rating! I'm glad Joanne was able to get you taken care of and help with your insurance needs! Thank you for letting us take care of your auto insurance and home insurance, and if there's anything else you need, please don't hesitate to reach out!"
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Maureen F

October 21, 2024

5  out of  5
rating by Maureen F
"Joanne was very professional, knowledgeable, and patient working with us on auto and homeowners policy’s, ensuring we got the best deal. Joanne is the reason we went with State Farm."
We responded:
"Mo, thank you for the great review, and kind words about Joanne! We couldn't agree more. I'm glad she was able to help you out, and thank you for letting us take care of your auto insurance and home insurance needs! If there's anything else we can help with, please don't hesitate to ask!"
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Jim Petermann

October 19, 2024

5  out of  5
rating by Jim Petermann
"Joann always goes above and beyond, she always has my best interest at heart. I switched from Farmers almost a year ago and I was a GREAT decision"
We responded:
"Jim, thank you for that great review and 5-star rating! I’m glad Joanne was able to help you out, and thank you for letting us take care of your auto insurance and home insurance needs. If there’s anything else we can help, don’t hesitate to reach out!"
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Diego Bostho

October 18, 2024

5  out of  5
rating by Diego Bostho
"This State Farm has some of the best customer service I’ve experienced in a while. Carmen especially was very patient with me even with all the questions I had. Strongly recommend Chris Bryan’s agency."
We responded:
"Diego, thank you for the great review, and 5-star rating! Thank you for letting us take care of your insurance needs, and we're excited about being here in Palatine. If you have any questions on auto insurance, home insurance, or life insurance, give us a call!"