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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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alfredo perez

October 22, 2024

5  out of  5
rating by alfredo perez
"Carmen Bostho provided outstanding service from start to finish! She was incredibly responsive, answering all my questions quickly and thoroughly, which made the entire process smooth and stress-free. What stood out the most was her patience—she took the time to walk me through every detail without ever making me feel rushed. I truly felt supported and well-informed every step of the way. If you’re looking for someone reliable, professional, and attentive, I highly recommend Carmen!"
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Phoebe

October 21, 2024

5  out of  5
rating by Phoebe
"Joanne C. answered my questions thoroughly and helped refine my insurance plan. She is excellent to work with and follows up quickly."
We responded:
"Hi Phoebe, thank you for that great review and 5-star rating! I'm glad Joanne was able to get you taken care of and help with your insurance needs! Thank you for letting us take care of your auto insurance and home insurance, and if there's anything else you need, please don't hesitate to reach out!"
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Mo F

October 21, 2024

5  out of  5
rating by Mo F
"Joanne was very professional, knowledgeable, and patient working with us on auto and homeowners policy’s, ensuring we got the best deal. Joanne is the reason we went with State Farm."
We responded:
"Mo, thank you for the great review, and kind words about Joanne! We couldn't agree more. I'm glad she was able to help you out, and thank you for letting us take care of your auto insurance and home insurance needs! If there's anything else we can help with, please don't hesitate to ask!"
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Jim Petermann

October 19, 2024

5  out of  5
rating by Jim Petermann
"Joann always goes above and beyond, she always has my best interest at heart. I switched from Farmers almost a year ago and I was a GREAT decision"
We responded:
"Jim, thank you for that great review and 5-star rating! I’m glad Joanne was able to help you out, and thank you for letting us take care of your auto insurance and home insurance needs. If there’s anything else we can help, don’t hesitate to reach out!"
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Diego Bostho

October 18, 2024

5  out of  5
rating by Diego Bostho
"This State Farm has some of the best customer service I’ve experienced in a while. Carmen especially was very patient with me even with all the questions I had. Strongly recommend Chris Bryan’s agency."
We responded:
"Diego, thank you for the great review, and 5-star rating! Thank you for letting us take care of your insurance needs, and we're excited about being here in Palatine. If you have any questions on auto insurance, home insurance, or life insurance, give us a call!"